Squiggloo Support
We read every message. Email [email protected] and we usually reply within one business day.
Contact Us
Email: [email protected]
Privacy requests: [email protected]
Squiggloo has no accounts, so we cannot look you up by name or email. To help us find a purchase, include the ID shown at the bottom of Squiggloo's Settings (tap it to copy), your device (iPhone or iPad) and, for purchase questions, the order ID from your App Store receipt.
Frequently Asked Questions
How do I restore my purchases?
Open Squiggloo, tap the gear icon to open Settings, answer the parental gate, then tap Restore Purchases. Use the same Apple ID you subscribed with. PRO unlocks again on that device.
How do I cancel or manage Squiggloo PRO?
Subscriptions are managed by Apple. On iPhone or iPad, open Settings → your name (Apple ID) → Subscriptions → Squiggloo. There you can change plan or cancel. While PRO is active you can also tap Manage Subscription in Squiggloo's Settings, behind the parental gate. Cancelling stops the next renewal; PRO stays on until the end of the period you paid for. Deleting the app does not cancel a subscription.
How do I get a refund?
Apple processes every payment, so refunds are requested from Apple at reportaproblem.apple.com. Apple decides on refunds; we cannot issue them ourselves. If something is not working, email us first and we will try to put it right.
What is the parental gate?
Settings, purchases and any link that leaves the app sit behind a short question for a grown-up: type the answer to continue. After too many wrong tries it locks for a minute. It keeps children from buying things or leaving the app by accident.
Are my child's photos uploaded?
No. Make Your Own turns a photo into a coloring page on the device, and the photo never leaves it. Finished artwork stays on the device too. Saving to Photos only adds pictures to your library. See the Privacy Policy.
Coloring pages are not loading. What can I do?
Squiggloo loads its coloring pages from our server, so it needs an internet connection to show the catalog. Check that Wi-Fi or mobile data is on, then close and reopen the app. Your saved art in My Art stays on the device. If pages still do not load, email us with your device model and iOS version.
What does Squiggloo PRO include?
Squiggloo PRO is an optional auto-renewing subscription, monthly, every 3 months or yearly (US$4.99, $11.99 or $29.99; prices vary by country and are shown before you subscribe). It adds stickers, rainbow color, gradient and pattern fills, the color mixer and custom colors, the eraser, Make Your Own photo pages and unlimited undo. Without it, children color with solid fills and have five undos per page. See the Terms of Use.
How do I delete our data?
Deleting the app removes everything stored on the device, including saved artwork. To have the random identifier and any subscription record removed from our server, email [email protected] with the ID shown at the bottom of Squiggloo's Settings (tap it to copy) or the order ID from your App Store receipt.
Legal
Privacy Policy · Terms of Use
Squiggloo is published by Appfide Private Limited, XXI/152 Panadans, Cochin University Post, Ernakulam – 682022, Kerala, India.