Pixfide — Terms of Use

Last updated: 15 October 2026

1. Agreement

These Terms govern your use of the Pixfide mobile application (the "App"), published by Appfide Private Limited ("Appfide," "we," "us"). By downloading or using the App you agree to them. If you do not agree, do not use the App.

If you downloaded the App from the Apple App Store, your use is also governed by Apple's Licensed Application End User License Agreement (Standard EULA). Where these Terms and the Standard EULA conflict, the Standard EULA prevails to the extent of the conflict. If you downloaded the App from Google Play, the Google Play Terms of Service also apply.

Our handling of your data is described in the Pixfide Privacy Policy.

2. Eligibility

You must be at least 13 years old to use the App. If you are under 18, or not old enough to form a binding contract or to consent to data processing where you live, you may use the App only with the permission of a parent or guardian who agrees to these Terms on your behalf and is responsible for any purchases.

3. What Pixfide Does

Pixfide transforms photos you provide into new images in the style you choose. The images are created by third-party AI image-processing providers, through the render engines offered in the App (Ember, Slate, Flint, Aurora, Lumen, Atlas, Prism, Zenith and Onyx). Which engines are available, and what each costs, may change over time. AI output is generated automatically: it can be imperfect, can differ between attempts, and may not match your expectations or the preview examples exactly. Examples shown in the App illustrate a style; they are not a guarantee of a particular result for your photo.

4. Credits

  • Each creation costs a number of credits, shown before you confirm. The cost depends on the engine, the number of takes and the options you choose. On engines that offer it, economy mode costs fewer credits in exchange for a wait of up to 24 hours.
  • Credits are obtained by buying a credit pack (50, 150 or 500 credits) or through a Pixfide Pro subscription. Credit packs are consumable in-app purchases. New accounts do not receive free credits.
  • Credits from credit packs never expire and have no limit.
  • Subscription credits are granted at the start of each billing period (see section 5). Unused subscription credits roll over from one period to the next, up to three times the plan's allowance (300 on Pro Monthly, 3,600 on Pro Yearly). While your subscription credits are at that limit, a renewal adds no more until you use some. When your subscription ends, any subscription credits you have not used expire; credits from packs are not affected.
  • While you have Pro, a creation uses your subscription credits first, then credits from packs.
  • Credits have no cash value, cannot be transferred or sold, and cannot be exchanged for money.
  • If a creation fails and no result is produced — including an economy creation that is not delivered in time — the credits for it are returned automatically to your balance.
  • Credits are linked to the Apple or Google account used to buy them. After reinstalling the App or moving to a new device, use Restore purchases while signed in to the same store account to recover them.
  • Deleting your Pixfide account permanently forfeits any unused credits.

5. Pixfide Pro — Auto-Renewing Subscriptions

Pixfide Pro is an optional auto-renewing subscription offered monthly and yearly. It includes:

  • a credit allowance each billing period — 100 credits a month on Pro Monthly, or 1,200 credits a year on Pro Yearly — which rolls over as described in section 4;
  • the premium engines (currently Atlas, Prism, Zenith and Onyx) and premium styles;
  • priority processing ahead of the shared queue.

The price and details are shown on the subscription screen before you subscribe.

  • Payment is charged to your Apple ID or Google Play account when you confirm the purchase.
  • Your subscription renews automatically at the end of each period at the then-current price unless you turn off auto-renew at least 24 hours before the end of the current period. Your account is charged for renewal within the 24 hours before the period ends.
  • You can manage and cancel your subscription in your store account settings (on iPhone: Settings → your name → Subscriptions; on Android: Google Play → Profile → Payments & subscriptions → Subscriptions). Cancelling stops future renewals; you keep Pro, and its credits, until the end of the period you have paid for.
  • Deleting the App or your Pixfide account does not cancel a subscription.
  • Prices are set in your local currency by the store and may include applicable taxes. We will tell you in advance of any price increase as the store requires.

6. Refunds

All purchases are processed by Apple or Google, and refunds are handled by them under their own policies. Except where required by the store's refund policy or by applicable law, purchases of credits and subscriptions are non-refundable, and credits already used are not refundable. To request a refund, use reportaproblem.apple.com for App Store purchases, or Google Play's order history for Google Play purchases. If something went wrong with a specific creation, contact us first at [email protected] — we keep a record of every creation and can often put it right.

Information we share when you ask for a refund. When you ask Apple for a refund of a Pixfide purchase, Apple may ask us about it. By making a purchase you agree that we may tell Apple that the purchase was delivered, how much of the credits it gave you have been used, that the App shows sample results before purchase, and whether we recommend the refund. We recommend declining refunds for purchases whose credits have already been used. Apple makes the final decision. We share no photos, creations or other personal content. If Google Play asks us about a refund or chargeback, the same applies.

Refunded purchases. If a store refunds a purchase, the credits it gave you are taken back from your balance — in proportion, for a partial refund. For a refunded subscription period we take back no more than the subscription credits you still hold plus those you used from that period. If you have already used the credits, your balance can become negative, and you will not be able to create anything until a new purchase or subscription renewal brings it back above zero. If the store reverses the refund, the credits are restored. We keep a record of refunds and may review accounts with repeated refunds.

7. Your Photos and Your Creations

  • You keep all rights you have in the photos you upload and, to the extent the law allows, in the images the App creates for you. We claim no ownership of either.
  • You give us a limited licence to store, process and transmit your photos and creations only as needed to provide the App to you, including sending them to our third-party AI image-processing providers. This licence ends when the images are deleted as described in the Privacy Policy. We do not use your photos to train AI models.
  • You are responsible for having the right to use the photos you upload, including any people who appear in them.

8. Acceptable Use

You agree not to use the App to:

  • upload images of another person without their consent, or create content that impersonates, sexualises, harasses or defames a real person;
  • create or share sexual content involving minors, or any content that is illegal where you live;
  • infringe anyone's copyright, trademark, privacy or publicity rights;
  • create deceptive content intended to mislead others into believing it is a genuine, unaltered photo of a real event;
  • reverse engineer, tamper with, or attempt to bypass the App's security, attestation or payment systems, or use automated means to access our servers.

Our AI providers apply their own safety filters, and some requests may be refused; the credits for a refused creation are returned. If a result is offensive or inappropriate, please report it with "Report image" in the App — we review every report. We may suspend or terminate access for breaches of these Terms.

9. Third-Party Services

The App relies on third-party services, including Apple, Google (Google Play and Firebase), RevenueCat, Cloudflare, DigitalOcean and third-party AI image-processing providers. Their availability is outside our control, and their own terms apply to your use of their services.

10. Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY AI OUTPUT WILL BE ACCURATE OR SUITABLE FOR YOUR PURPOSE. Nothing in these Terms limits rights you have as a consumer that cannot be limited by law.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, APPFIDE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA OR GOODWILL. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE APP WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE APP AND IN-APP PURCHASES IN THE 12 MONTHS BEFORE THE CLAIM, OR INR 5,000, WHICHEVER IS GREATER.

12. Termination

You may stop using the App and delete your account at any time from the App's Account tab. We may suspend or end your access if you breach these Terms or if we discontinue the App. If we discontinue the App, we will give reasonable notice where we can.

13. Changes to These Terms

We may update these Terms. Material changes will be posted here with a new effective date and, where appropriate, noted in the App. Continuing to use the App after a change means you accept the updated Terms.

14. Governing Law

These Terms are governed by the laws of India. Disputes will first be attempted to be resolved through good-faith negotiation, and otherwise by arbitration under the Arbitration and Conciliation Act, 1996, seated in Ernakulam, Kerala, India, in English. This does not deprive you of the protection of mandatory consumer laws in the country where you live.

15. Contact

Support: [email protected]
Legal: [email protected]
Appfide Private Limited, XXI/152 Panadans, Cochin University Post, Ernakulam – 682022, Kerala, India.

See also the Pixfide Privacy Policy and Pixfide Support.